Question: What certifications does NCA have?
We are A+ and Gold Star rated by the Better Business Bureau. We are a member of the Fort Collins & Longmont Chamber of Commerce, Home Builders Association, and the Northern Colorado Apartment Association. Our technicians are NATE (North American Technician Excellence) certified.
Question: Are the employees uniformed, licensed and insured?
Yes we are. Our technicians are also drug free. This level of professionalism protects your family and home.
Question: Does NCA represent the highest quality HVAC Equipment?
NCA offers only proven name-brand products for your home comfort needs in air conditioning, heating, boilers, water heaters, air cleaners, indoor air quality, humidifiers, and comfort accessories.
Question: Does NCA carry Workman’s Compensation?
YES. In case an accident happens in your home you are not liable.
Question: Do NCA employees take special care of the customer’s home by wearing booties, using drop cloths, and leaving the area as it was found?
Absolutely. We provide all the protection equipment, so our employees can take care of your home and ensure the quality of work being performed.
Question: Has NCA been in business at least 15 years in an established business location?
Northern Colorado Air is locally owned and family operated with more than 40 years experience in heating and air conditioning. We have been serving the entire Front Range since 1992, we strive to understand your individual needs and take every step necessary to fulfill them.
Question: Does NCA offer 24 Hour Emergency Service?
Whether your need is for home or office, new construction or remodeling, you can count on us 24 hours a day, 365 days a year. We service all brands and models.
Question: Does NCA warranty their labor for 2 years, and their parts for up to 10 years?
Yes and we offer complimentary maintenance for the first year of the life of your new equipment. This ensures your installation and equipment are covered and checked which gives you peace of mind.
Question: Does NCA expect their employees to follow-up with the customer after the job is completed?
We send a satisfaction survey to all our customers after our technician’s visit to assure the job is completed to your satisfaction. R.R. “Griff” Griffin, Owner : “You have my personal guarantee of 100% satisfaction with our work.”